This Privacy Policy describes how Franco Cumini (“we,” “us,” “our”) collects, uses, stores and protects your personal information when you visit, browse or make a purchase from our website https://vxubl.com/ (the “Site”). By using the Site, you consent to the collection and use of your information in accordance with this policy, which complies with EU GDPR and Italian data protection laws (D.Lgs. 196/2003).

1. Information We Collect

We collect only the personal information necessary to process your orders and provide a seamless shopping experience, with no unnecessary data collection:

  • Voluntarily Provided Information: Full name, shipping/billing address, email address, phone number, payment method details (processed exclusively by secure third-party payment processors).
  • Automatically Collected Information: Non-identifiable technical data including browser type, IP address, pages viewed, time spent on the Site and referral source—used solely to optimize Site functionality and user experience.
  • GDPR Note: We collect no sensitive personal data (e.g., biometric, health, political) under any circumstances.

2. How We Use Your Information

Your personal information is used exclusively for the following legitimate business purposes:

  • Process, fulfill and ship your orders; send order confirmations, shipping updates and tracking information (in Italian/English).
  • Verify payment details and prevent fraudulent transactions, protecting both our brand and customers.
  • Respond to your customer service inquiries, product questions and support requests (within our response time).
  • Improve our Site, product curation and overall customer experience—using aggregated, non-identifiable data only.
  • Comply with applicable legal obligations (e.g., Italian tax reporting, EU customs documentation for international shipping).

We will never use your personal information for unstated purposes without your explicit written consent.

3. Sharing Your Information

We do not sell, rent, lease or trade your personal information to third parties for marketing or advertising purposes—this is a fundamental commitment under GDPR.

We may share your information only with trusted third-party service providers who assist us in operating our business, and only to the extent necessary for such purposes (all bound by GDPR-compliant data processing agreements):

  • Payment processors (e.g., PayPal, Stripe) – to process secure payments; we do not store full credit/debit card details.
  • Shipping/courier carriers (e.g., Poste Italiane, DHL) – to deliver your orders; we share only your name, shipping address and phone number.
  • Email service providers – to send order updates; we share only your email address, with opt-out options for all non-transactional emails.

We may also disclose your information if required by Italian or EU law, court order or government regulation, or to protect our legal rights, property or the safety of our customers.

4. Data Security & GDPR Rights

We implement industry-standard GDPR-compliant security measures to protect your personal information from unauthorized access, use or disclosure:

  • SSL (Secure Sockets Layer) encryption for all data transmitted between your browser and the Site.
  • Encrypted storage of personal information on secure, firewalled servers located in the EU.
  • Compliance with PCI DSS (Payment Card Industry Data Security Standard) for all payment-related processing.

Your GDPR Data Rights (exercisable free of charge):

  1. Right to access the personal information we hold about you.
  2. Right to correction of inaccurate, incomplete or outdated personal information.
  3. Right to erasure (“right to be forgotten”) of your personal information (where not required to be retained by law).
  4. Right to restrict or object to data processing.
  5. Right to data portability (receive your data in a machine-readable format).

To exercise these rights, send a written request with proof of identity to service@vxubl.com (subject line: GDPR Data Request – [Your Full Name]). We will respond to your request within 30 calendar days (GDPR compliance timeline).

5. Cookies & Tracking

We use only necessary, non-tracking cookies to enhance your Site experience (e.g., shopping cart storage, order processing). These cookies are non-identifiable, do not track your activity outside the Site and are not used for marketing purposes.

You may disable non-necessary cookies through your browser settings; however, some core Site features (e.g., checkout) may not function properly as a result. We do not use third-party marketing cookies, ad trackers or pixel tags on the Site.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or to comply with Italian/EU legal obligations:

  • Order information: 10 years (per Italian tax and record-keeping laws).
  • Customer service inquiries: 2 years from the date of the last interaction.
  • Non-identifiable/aggregated data: Indefinitely (for Site improvement, no personal identification associated).

Once your personal information is no longer needed, we will securely delete or anonymize it in compliance with GDPR.

7. Changes to This Policy

We may update this Privacy Policy to comply with changes to EU GDPR or Italian data protection laws. All updates will be posted on this page with a revised “Last Updated” date. Your continued use of the Site after the effective date of changes constitutes your acceptance of the modified policy. We will notify users of material changes via email (for registered customers).

8. Contact Us

For questions, concerns or requests regarding this Privacy Policy, your personal information or GDPR rights, contact us at:

  • Email: service@vxubl.com
  • Mailing Address: Franco Cumini, Via Fiore Dei Liberi 33040 Premariacco UD, Italy